Frequently Asked Questions

Refund Policy

After trying our products, you find that you’re unhappy for any reason, just let us know so that we can help you return your products within 30 days of ordering for a full refund. This policy is only applicable for products purchased from us directly at

**Free standard shipping only applies to orders that are shipped within the continental United States.

Shipping Policy

Orders placed will be shipped within 24* hrs. We ship on all days except Sunday and National Holidays.

We will use appropriate packaging material (i.e. bubble mailers or boxes with void fill) at its discretion.

The shipping charges can be modified by JellyJim LLC at any point without prior intimation. The new charges would reflect on the product page as well as in the checkout flow. Every once in a while, JellyJim LLC brings out various offers in an attempt to satisfy customers. Various offers could be introduced for a limited span of time that enable free shipping of goods, subject to the fulfilment of the terms and conditions attached to the offer.

Tracking Packages: We will mail you the name of the courier company and the tracking number of your consignment in your registered email address. In case you do not receive a mail from us within 24hrs of placing an order please check your spam folder. Tracking may not appear online for up to another 24 hours in some cases, so please wait until your package is scanned by the courier company.

We will ship Company products via United States Postal Service (USPS) or any of its agents, partners or affiliates.

You will receive an email confirmation once the subscription has been canceled.

Contact Us 833-JellyJim